Most GB mainland orders for shredders up to 20kg weight are sent on the 1-3 working day parcel courier service (unless otherwise stated) subject to machine and stock availability and will normally be delivered to the kerbside or ground floor depending on the couriers used - please contact Ecosystem Limited directly, prior to delivery, if further detail is required for your order. Couriers will not normally unpackage products, or site products inside premises – for this service we can quote separately.
Most GB mainland orders for shredders larger than 20kg will be palletised and be shipped free of charge to the Ground Floor only. If you require delivery where access is via stairs or a lift then extra charges may apply. Please call us on 01293 421900 for more information. Goods are only despatched and delivered on weekdays. Occasionally due to courier delays or stock shortages parcels may take longer to be delivered. Where there will be a lengthy delay in despatching your order you will be contacted by phone or e-mail.
Customers placing orders from certain Scottish Post Codes such as those beginning IV and AB should allow 1-2 extra working days for delivery.
Couriers usually deliver Monday to Friday between 9.00am and 5.00pm and should post a card through the door if there is no-one to sign for the parcel. The courier will automatically try again the following day before returning the parcel to their local depot. Any items returned to us will incur a re-delivery charge. This charge may vary depending on the size of the machine. If you supply an incorrect postal code or incomplete address then there may be a delay in despatching your parcel or delivery of your parcel may not be possible. It is not the responsibility of Ecosystem Limited to ensure that the address is correct and we accept no responsibility for the loss or delay in delivery of your parcel if the address that you supplied is incorrect or incomplete. |
